Our Services
Two specializations. One team. Real results.
We solve two types of problems for enterprise Salesforce teams: technical debt that's slowing you down, and AI implementation that moves you ahead of competition. Often in the same engagement.
Tech Debt Resolution
When Salesforce stopped working the way it should
Sound familiar?
What We Do
Assess
- Code quality analysis
- Architecture review
- Performance audit
Fix
- Refactor critical paths
- Build CI/CD automation
- Optimize SOQL & triggers
Elevate
- Knowledge transfer
- Best practices docs
- Team capability building
We Built the Tools
Our Apex Fluently libraries are used in enterprise projects worldwide.
CTA on the Team
Certified Technical Architect. We've seen every type of Salesforce mess.
No Vendor Lock-in
Open-source code. Your team can maintain everything we deliver.
Results
Performance
Challenge
Large manufacturing company with complex CPQ implementation. Lightning pages timing out, batch jobs failing mid-process, and users experiencing constant exceeeding governor limits errors.
Solution
Conducted comprehensive performance audit. Refactored SOQL queries to be cached and selective. Optimized trigger handlers with bulkification patterns. Implemented async processing for heavy operations. Use Unit of Work pattern to avoid governor limits errors.
Results
- 50% improvement in page load times
- Zero governor limit errors in production
- Batch jobs completing reliably overnight
- User satisfaction scores improved significantly
Code Quality
Challenge
Global technology enterprise with a large customer base and a complex product portfolio. The code was high complexity, low readability, and low maintainability. New features were taking forever to develop and test.
Solution
Refactored the code with Apex Fluently libraries to be low complexity, high readability, and high maintainability. Added mocked unit tests to speed up the development and testing process.
Results
- 90% improvement in code quality
- Faster development time
- Reduced maintenance time
- Unit Tests execution time reduced by 85%
- New features are being developed 3x faster
CI/CD Transformation
Challenge
Development team was stuck with manual deployments and no version control. Each deployment was risky and time-consuming, causing delays and frequent rollbacks.
Solution
Designed and developed CI/CD pipeline powered by Jenkins for Salesforce.com. Implemented scratch orgs to keep codebase deployable. Added SAST/DAST with quality gates verification.
Results
- From manual to fully automated Production daily deployments
- Up to 419 Production deployments per year by one team
- Significantly decreased delivery time
- Increased deployment frequency and reliability
Agentforce Implementation
When you need to move faster than competition
The Opportunity
Your competitors are implementing AI. Your customers expect intelligent automation. Agentforce gives you the tools. We give you the implementation expertise.
What We Build
Our Approach
Identify Use Cases
Find where agents deliver real ROI, not just demos
Fast POC
Prove value in 2-4 weeks before scaling
Scale
Production-ready, maintainable, documented
Salesforce Experts First
We're Salesforce architects who implement AI, not the other way around.
Knowledge Transfer
Your team learns while we build. You're not dependent on us.
Realistic Expectations
We tell you when Agentforce isn't the answer. No overselling.
Results
Sales Call AI Agent
Challenge
Sales representatives conducting dozens of calls weekly struggled to track commitments, customer concerns, and follow-up items across hundreds of transcripts. Critical promises were forgotten, context was lost between calls, and reps spent hours manually searching through notes before customer meetings.
Solution
Deployed an AI Agent leveraging Search Indexes with hybrid search to intelligently scan extensive call transcript archives. Reps can query in natural language—filtered by Account, Contact, or their own portfolio—asking questions like "What did I promise to Acme Corp last month?" or "What concerns has this contact raised across all our calls?"
Results
- 85% reduction in missed customer commitments
- Pre-call research time cut from 45 minutes to 2 minutes
- Customer satisfaction scores increased by 32%
- Deal velocity improved by 28% through better follow-through
- New reps onboard 3x faster with full conversation history access
Self-Service Portal with AI Agent
Challenge
Consumer goods company with a large customer base and a complex product portfolio. Customers were asking basic questions about the product configuration and troubleshooting via different channels (chat, web form, email) which were answered by support agents. This was a time-consuming process for the agents who were replying to similar questions all over again. As a result, customers were not getting the answers they needed quickly even for the most basic questions as suppot agents were overwhelmed.
Solution
Created a self-service portal with support articles and an AI agent responding to questions. The AI agent - built with Agentforce - is trained on the support articles and can answer questions about the product and services. The self-service portal is an Experience Cloud site integrated with the Salesforce platform.
Results
- 38% reduction in support agent workload
- Customers are getting the answers they need quickly
What We Don't Do
Clarity saves everyone time.
Long Discovery Phases
We don't spend 3 months scoping before starting. We prove value fast or tell you we can't help.
Vendor Lock-in
We use open-source tools (our own Apex Fluently libraries). You can maintain our work without us.
How We Work
Simple. No bureaucracy. Results-focused.
Discovery Call
30 minutes. Free. You tell us what's happening. We tell you honestly if we can help.
We Start
Small proof-of-concept or full engagement. We adapt to what makes sense for your situation.
We Deliver
Regular updates. Senior engineers doing the work. No surprises.
No long-term contracts required. If we're not delivering value, you shouldn't be paying.
Let's Talk
Tell us what's happening with your Salesforce. We'll tell you if and how we can help.
Or email us directly: contact@beyondthecloud.dev